German Remote Support Specialist (Portugal)
Quantivos
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Benefits offered by this job
Job summary
Quantivos is hiring a German Customer Support Agent for a fully remote role based in Portugal. You will support customers with German and English language requirements, handling inquiries via phone, chat and email and assisting with automotive and digital products.
The position offers a 14-month gross salary of €1,055 per month plus a daily food allowance and relocation support in select cases. 100% remote work from Portugal is available, with flexible scheduling.
Qualifications
- Native German or C1 German proficiency.
- B2 English level.
- Knowledge of automotive and digital products is an advantage.
- Strong communication and problem-solving skills.
- Good documentation and computer skills.
- Professional, enthusiastic and customer-oriented attitude.
Responsibilities
- Handle customer enquiries via phone, chat and email.
- Provide assistance with automotive and digital products.
- Troubleshoot issues and offer effective solutions.
- Document customer interactions and resolutions accurately in CRM systems.
- Collaborate with colleagues to improve the customer experience.
- Stay up to date with the latest offers, policies and services.
- Maintain high standards of quality, efficiency and customer satisfaction.
Skills
Tools
Job description
Quantivos is hiring a German Customer Support Agent for a fully remote role based in Portugal. You will support customers with German and English language requirements, handling inquiries via phone, chat and email and assisting with automotive and digital products.
The position offers a 14-month gross salary of €1,055 per month plus a daily food allowance and relocation support in select cases. 100% remote work from Portugal is available, with flexible scheduling.
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