German Platform Content Reviewer | Remote (Portugal North Only)

Cbtalents; Braga; Teletrabalho; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading travel services provider is looking for a German-speaking Customer Service & Sales Agent for a remote position limited to northern Portugal. Applicants should be fluent in German and proficient in English, with mandatory sales experience. The role involves assisting customers with cruise bookings and providing exceptional service. Candidates must reside in Coimbra or further north and have the ability to manage a remote work schedule.

Qualificações

• Must reside in Coimbra or further north in Portugal.
• Ability to manage a structured remote schedule.
• Experience in a customer-focused environment is preferred.

Responsabilidades

• Assist customers via phone, email, and chat.
• Handle sales inquiries professionally.
• Guide clients through available packages and promotions.
• Resolve customer queries and ensure satisfaction.
• Upsell services to enhance customer experience.
• Maintain accurate records of interactions.

Conhecimentos

Fluent in German (C1+)

Proficient in English (B2+)

Experience in sales

Excellent communication skills

Persuasion skills

Ability to work independently

Descrição da oferta de emprego

German Platform Content Reviewer | Remote (Portugal North Only)

Job Openings German Platform Content Reviewer | Remote (Portugal North Only)

About the job German Platform Content Reviewer | Remote (Portugal North Only)

German-Speaking Customer Service & Sales Agent | Remote (Portugal – North Only)

Are you passionate about travel and ready to help customers plan unforgettable cruise experiences? We’re hiring German-speaking Customer Service & Sales Agents for an exciting opportunity supporting a prestigious cruise line.

This is a remote position, but applicants must reside in the northern regions of Portugal — from Coimbra upwards. Candidates outside this area will not be considered. Please note that relocation packages are not provided.

Location: Remote in Portugal (Coimbra and north only)

Schedule:

Monday to Friday: 08:00 – 18:00

Saturday & Sunday: 08:00 – 17:00

Occasionally: availability until 19:00 may be required

2 rotational days off per week

Assist customers via phone, email, and chat, providing detailed product knowledge and helping them book their dream cruise

Handle sales inquiries with confidence and professionalism

Guide clients through available packages, promotions, and upgrades

Resolve queries and ensure customer satisfaction throughout the booking process

Upsell services when appropriate to enhance the overall customer experience

Maintain accurate records of customer interactions and transactions

Required Profile:

Fluent in German (C1+) and proficient in English (B2+)

Experience in sales is mandatory – ideally in a customer-focused environment

Excellent communication and persuasion skills

Ability to work independently and manage a structured remote schedule

Resides in Coimbra or further north in Portugal (strict requirement)

Opportunity to work from the comfort of your home (regional restrictions apply)

Join a vibrant, international team in the travel and tourism industry

Career development and growth in a well-established global client environment