German Customer Support Specialist - Hybrid in Lisbon

Lingo-nova; Lisboa; Hybrid; EUR 17,000 - 18,000; Full time

Job summary

Lingo-nova is seeking German-speaking professionals to provide top-tier customer support in Lisbon, combining phone, email, and chat assistance. The role includes handling product and order queries, after-sales follow-up, and collaborating with international teams to ensure high customer satisfaction.

The package includes a base salary plus a language bonus and a performance bonus. The position offers a hybrid working model in Lisbon after an initial 3-month period, with a stable project and

Qualifications

• German language proficiency required (German + English).
• Strong communication and customer-oriented mindset.
• Adaptability to a multicultural, international environment.

Responsibilities

• Customer support via phone, email, and chat.
• Handling product and order-related queries.
• After-sales support and customer follow-up.
• Delivering a high level of customer satisfaction.
• Working closely with international teams in a multicultural environment.

Job description

Lingo-nova is seeking German-speaking professionals to provide top-tier customer support in Lisbon, combining phone, email, and chat assistance. The role includes handling product and order queries, after-sales follow-up, and collaborating with international teams to ensure high customer satisfaction.

The package includes a base salary plus a language bonus and a performance bonus. The position offers a hybrid working model in Lisbon after an initial 3-month period, with a stable project and