German Customer Support in Lisbon - Relocation & Perks

speakit; Lisboa; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

On-site in Lisbon

Accommodation provided

Health insurance from day one

Relocation package

Career progression 6 months

Paid training and development

Multicultural team

Job summary

Speakit in Lisbon is seeking a German-speaking customer support professional to ensure timely assistance and handle inquiries across multiple channels. You will help improve processes and the overall customer experience.

The role is on-site in Lisbon with accommodation and relocation support, private health insurance from day one, and opportunities for career progression after six months.

Qualifications

• Fluent in German and proficient in English.
• Strong communication, analytical, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Enthusiastic team player with attention to detail.
• Previous experience in customer support or back-office operations is a plus.

Responsibilities

• Provide support and advice to customers regarding products, services, and orders.
• Manage inquiries across multiple communication channels.
• Ensure adherence to company standards while handling sensitive information.
• Collaborate with team members and other departments to resolve issues efficiently.
• Monitor customer interactions to provide feedback for continuous improvement.

Skills

German fluency

English proficiency

Strong communication

Analytical skills

Problem solving

Team player

Customer support experience

Job description

Speakit in Lisbon is seeking a German-speaking customer support professional to ensure timely assistance and handle inquiries across multiple channels. You will help improve processes and the overall customer experience.

The role is on-site in Lisbon with accommodation and relocation support, private health insurance from day one, and opportunities for career progression after six months.