German Customer Support Specialist — Growth & In-Office

Cross Border Talents; Braga; On-site; EUR 20,311 - 24,328; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation allowance

Onsite work environment

Job summary

A leading customer service provider in Braga is seeking a German Customer Support Specialist. You'll engage with clients through multiple channels, handling inquiries and ensuring customer satisfaction. Ideal candidates are fluent in German, have strong communication skills, and a desire to grow within an innovative team. This position offers competitive pay and various allowances such as meal and transport coverage.

Qualifications

• 0-1 year experience in customer support.
• EU Citizenship or Portuguese Residency Card required.

Responsibilities

• Deliver exceptional support via phone, live chat, email, and social media.
• Address inquiries related to account setup, verification, and technical difficulties.
• Build strong relationships with customers through effective communication.

Skills

Fluent in German (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Eagerness to learn

Job description

A leading customer service provider in Braga is seeking a German Customer Support Specialist. You'll engage with clients through multiple channels, handling inquiries and ensuring customer satisfaction. Ideal candidates are fluent in German, have strong communication skills, and a desire to grow within an innovative team. This position offers competitive pay and various allowances such as meal and transport coverage.