German Customer Support Specialist - Remote in Portugal

Cross Border Talents; Braga; On-site; EUR 14,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation support

Health & Life insurance

Relocation package

Remote work flexibility

Job summary

A leading customer support company is looking for a Customer Support professional in Braga, Portugal. You will be the first point of contact for clients, providing assistance via phone, email, and chat, ensuring a positive customer experience. Ideal candidates have 0–1 year in customer support, strong communication skills, and a proactive mindset to learn. Enjoy benefits such as health insurance, meal allowances, and performance bonuses. Apply today to join a dynamic team focused on growth and innovation.

Qualifications

• 0–1 year in customer support or a related role.
• Eager to learn, adaptable, and motivated to grow.

Responsibilities

• Communicate with clients across multiple channels.
• Handle inquiries related to products and troubleshooting.
• Provide clear information and address customer concerns.
• Document customer interactions and resolutions.
• Identify and escalate complex cases.
• Collaborate with internal teams.
• Meet service quality standards.
• Stay updated with product and policy changes.

Skills

Strong communication

Analytical abilities

Problem-solving

Job description

A leading customer support company is looking for a Customer Support professional in Braga, Portugal. You will be the first point of contact for clients, providing assistance via phone, email, and chat, ensuring a positive customer experience. Ideal candidates have 0–1 year in customer support, strong communication skills, and a proactive mindset to learn. Enjoy benefits such as health insurance, meal allowances, and performance bonuses. Apply today to join a dynamic team focused on growth and innovation.