German Customer Specialist — Remote Support & Growth

Cross Border Talents; Coimbra; Hybride; EUR 20 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Remote work

Résumé du poste

A dynamic customer service company is looking for a motivated Customer Support Specialist in Coimbra, Portugal. The role involves providing exceptional assistance through various communication channels while ensuring customer satisfaction. Candidates should be fluent in German and have keen problem-solving skills. Attractive compensation, performance bonuses, and relocation support are offered, along with the flexibility of remote work.

Qualifications

• 0-1 year of experience in customer support.
• Eagerness to learn and grow.
• EU Citizenship or Portuguese Residency Card.

Responsabilités

• Deliver prompt, high-quality support via phone, email, chat, and social platforms.
• Assist users with tasks such as setting up accounts and managing transactions.
• Respond to inquiries with accuracy and urgency.

Connaissances

Fluent in German (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Description du poste

A dynamic customer service company is looking for a motivated Customer Support Specialist in Coimbra, Portugal. The role involves providing exceptional assistance through various communication channels while ensuring customer satisfaction. Candidates should be fluent in German and have keen problem-solving skills. Attractive compensation, performance bonuses, and relocation support are offered, along with the flexibility of remote work.