German Customer Support (Hybrid & Remote Opportunities)

Adecco Recursos Humanos; Lisboa; Hybrid; EUR 17,000 - 25,000; Full time

Job summary

Adecco Recursos Humanos is seeking customer-oriented professionals to join international projects in hybrid and fully remote environments. You will provide excellent customer support through phone, email, and chat channels, resolve inquiries, maintain accurate records, and ensure high customer satisfaction in a dynamic, multicultural setting.

Ideal candidates are native or fluent German and fluent in English, with outstanding communication and interpersonal skills, a customer-focused mindset,

Qualifications

• Native or fluent German (mandatory).
• Fluent English (mandatory).
• Excellent communication and interpersonal skills.
• Customer-focused mindset.
• Good computer skills.
• Ability to work independently and as part of a team.
• Previous experience in customer service is valued.

Responsibilities

• Provide excellent customer support through phone, email, and chat channels.
• Resolve customer inquiries and issues in a timely manner.
• Maintain accurate customer records and documentation.
• Ensure a high level of customer satisfaction in a multicultural environment.

Skills

German language

English language

Communication skills

Interpersonal skills

Computer skills

Teamwork

Job description

We are looking for customer-oriented professionals to join international projects in hybrid and fully remote working environments. In this role, you will be responsible for providing excellent customer support through phone, email, and chat channels, resolving customer inquiries, maintaining accurate records, and ensuring a high level of customer satisfaction. This is a great opportunity to develop your career in a dynamic and multicultural environment.

• Native or fluent German (mandatory)
• Fluent English (mandatory)
• Excellent communication and interpersonal skills
• Customer-focused mindset
• Good computer skills
• Ability to work independently and as part of a team
• Previous experience in customer service is valued