German Customer Service - Braga, Aveiro - Lis9

Cross Border Talents; Portugal; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal vouchers

Health insurance after 6 months

Airport pickup

Flight reimbursement

Job summary

Cross Border Talents in Portugal is seeking a German-speaking Customer Service representative to support customers in Braga/Aveiro. You will handle inbound calls, chats, and emails, resolving after-sales inquiries to ensure a high level of satisfaction.

The role offers a competitive salary, language bonus, meal vouchers, and private health insurance after 6 months, plus airport pickup and flight reimbursement for joining our global marketplace.

Qualifications

• Assist clients via inbound calls, chat, or email in the after-sales process by answering inquiries.
• Resolve product or service problems by clarifying customer complaints.
• Provide accurate, valid, and complete information using the right methods and tools.

Responsibilities

• Assist clients via inbound calls, chat, or email in the after-sales process by answering inquiries.
• Inquiries regarding reservations and attending to potential requests.
• Resolve product or service problems by clarifying customer complaints.
• Provide accurate, valid, and complete information using the right methods and tools.

Skills

Inbound calls handling

Chat & email support

Customer issue resolution

Clear communication

Job description

German Customer Service - Braga, Aveiro - LIS9

Empresa : Cross Border Talents Tipo de Emprego : Periodo Integral Portugal

Descrição do Emprego - German Customer Service - Braga, Aveiro - LIS9

Description

We are a global marketplace for refurbished devices. Thanks to our rigorous evaluation process, only the best refurbishers can sell on our platform.

As a Customer Support representative, you will provide warm and professional service to our customers, efficiently resolving any issues they may face.

You will ensure excellent service standards and maintain high customer satisfaction while enjoying your work every day.

Requirements

• Assist clients via inbound calls, chat, or email in the after-sales process by answering
• Inquiries regarding reservations and attending to potential requests.
• Resolve product or service problems by clarifying customer complaints.
• Provide accurate, valid, and complete information using the right methods and tools.

Benefits

• Competitive salary;
• Performance and Language bonus
• Meal vouchers;
• Private health insurance after 6 months of contract signature (additionally to the standard insurance).
• Airport pick-up and administrative assistance with your registration in Portugal;
• Reimbursement of your flight expenses;

Original job German Customer Service - Braga, Aveiro - LIS9 posted on GrabJobs ©.