German Customer Service Representative in Lisbon - Accommodation Provided

speakit; Lisboa; Vor Ort; EUR 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

On-site in Lisbon

Accommodation provided

Health insurance from day one

Relocation package

Career progression 6 months

Paid training and development

Multicultural team

Zusammenfassung

Speakit in Lisbon is seeking a German-speaking customer support professional to ensure timely assistance and handle inquiries across multiple channels. You will help improve processes and the overall customer experience.

The role is on-site in Lisbon with accommodation and relocation support, private health insurance from day one, and opportunities for career progression after six months.

Qualifikationen

• Fluent in German and proficient in English.
• Strong communication, analytical, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Enthusiastic team player with attention to detail.
• Previous experience in customer support or back-office operations is a plus.

Aufgaben

• Provide support and advice to customers regarding products, services, and orders.
• Manage inquiries across multiple communication channels.
• Ensure adherence to company standards while handling sensitive information.
• Collaborate with team members and other departments to resolve issues efficiently.
• Monitor customer interactions to provide feedback for continuous improvement.

Kenntnisse

German fluency

English proficiency

Strong communication

Analytical skills

Problem solving

Team player

Customer support experience

Jobbeschreibung

We are looking for motivated German-speaking professionals to join a fast-growing international customer support team. You’ll play a key role in ensuring customers receive timely assistance while contributing to the improvement of processes and overall experience.

Responsibilities

• Provide support and advice to customers regarding products, services, and orders.
• Manage inquiries across multiple communication channels.
• Ensure adherence to company standards while handling sensitive information.
• Collaborate with team members and other departments to resolve issues efficiently.
• Monitor customer interactions to provide feedback for continuous improvement.

• Fluent in German and proficient in English.
• Strong communication, analytical, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Enthusiastic team player with attention to detail.
• Previous experience in customer support or back-office operations is a plus.

• On-site in Lisbon
• Accommodation provided and bills covered
• Private health insurance from day one.
• Relocation package on offer: refund the initial flight ticket to Portugal
• Possibilities of career progression after 6 months.
• Paid training and career development programs.
• Multicultural and collaborative team environment.