German Customer Experience Associate -Eur3,000 Signing Bonus!

Cbtalents; Lisboa; Presencial; EUR 27 900 - 39 060; Tempo integral

Vantagens oferecidas por esta oferta de emprego

€3,000 Signing Bonus

Competitive salary & performance bonuses

Meal allowance

Transport allowance

Health insurance from day 1

Relocation support

Resumo da oferta

A leading insurance company in Portugal seeks a German Customer Experience Associate. The role involves managing customer inquiries, providing detailed information, and ensuring high satisfaction levels. Candidates should be fluent in German at a C1-C2 level and possess strong communication skills. The role offers a €3,000 signing bonus, competitive salary, relocation support, and health insurance from day one.

Qualificações

• Fluent in German, both spoken and written.
• Prior experience in insurance customer service is a plus.
• Must have an EU Passport or valid work permit.

Responsabilidades

• Handle customer inquiries via phone and email.
• Assist with policy cancellations and coverage questions.
• Manage inbound and outbound calls.

Conhecimentos

Fluency in German (C1-C2 level)

B2 level English

Strong communication skills

Ability to stay calm under pressure

Descrição da oferta de emprego

Overview

German Customer Experience Associate - Eur3,000 Signing Bonus!

About the job

German-Speaking Customer Service Representative – Portugal (€3,000 Signing Bonus!)

Are you an experienced insurance customer service representative looking for an exciting opportunity in Portugal? Join one of the world's largest insurance companies and take your career to the next level!

Responsibilities

• Handle customer inquiries via phone and email, providing detailed information about our insurance products.
• Assist with policy cancellations and answer questions about coverage.
• Manage both inbound and outbound calls as well as email correspondence.
• Maintain a friendly and professional demeanor, ensuring a high level of customer satisfaction.

What We Offer

• €3,000 Signing Bonus!
• Competitive salary & performance bonuses
• Meal allowance & transport allowance
• Health insurance from day 1 (small monthly fee; free after 6 months)
• Relocation support for candidates moving to Portugal
• Work in a dynamic and international team

Requirements

• Fluency in German (C1-C2 level) (spoken & written)
• EU Passport or valid work permit, no sponsorship is provided
• B2 level English to communicate effectively within the team
• Previous experience in insurance customer service is a plus
• Strong communication skills and ability to stay calm under pressure

Ready to join us? Apply now and become part of a global industry leader!