German User Support Coordinator Signing bonus 3000

Cbtalents; Setúbal; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading insurance company in Portugal is seeking a German-Speaking Customer Service Representative. This role involves assisting customers with inquiries and managing policy details while ensuring high satisfaction. Candidates should have fluency in German and experience in customer service. The position offers a competitive salary, generous signing bonus, and relocation support.

Serviços

€3,000 Signing Bonus

Competitive salary & performance bonuses

Meal allowance

Transport allowance

Health insurance from day 1

Relocation support

Qualificações

• Experience in insurance customer service is a plus.
• EU Passport or valid work permit required.
• Ability to handle customer inquiries effectively.

Responsabilidades

• Handle customer inquiries via phone and email.
• Assist with policy cancellations and questions about coverage.
• Manage both inbound and outbound calls and email correspondence.
• Ensure high level of customer satisfaction.

Conhecimentos

Fluency in German (C1-C2 level)

B2 level English

Strong communication skills

Ability to stay calm under pressure

Descrição da oferta de emprego

Overview

German-Speaking Customer Service Representative – Portugal (€3,000 Signing Bonus!)

Are you an experienced insurance customer service representative looking for an exciting opportunity in Portugal? Join one of the world's largest insurance companies and take your career to the next level!

What You’ll Do

• Handle customer inquiries via phone and email, providing detailed information about our insurance products.
• Assist with policy cancellations and answer questions about coverage.
• Manage both inbound and outbound calls as well as email correspondence.
• Maintain a friendly and professional demeanor, ensuring a high level of customer satisfaction.

What We Offer

• €3,000 Signing Bonus!
• Competitive salary & performance bonuses
• Meal allowance & transport allowance
• Health insurance from day 1 (small monthly fee; free after 6 months)
• Relocation support for candidates moving to Portugal
• Work in a dynamic and international team

What You Need

• Fluency in German (C1-C2 level) (spoken & written)
• EU Passport or valid work permit, no sponsorship is provided
• B2 level English to communicate effectively within the team
• Previous experience in insurance customer service is a plus
• Strong communication skills and ability to stay calm under pressure

Ready to join us? Apply now and become part of a global industry leader!