German Client Support Specialist - Lisbon

CB Talents SP; Lisboa; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Relocation support

Private health insurance

Career growth opportunities

Job summary

A leading global tech firm is seeking a German Client Support Specialist in Lisbon. In this role, you will assist German-speaking customers through various channels to ensure a positive experience. The ideal candidate is fluent in German at a C2 level and has good English skills. This position offers competitive salary, performance bonuses, and relocation support for those moving to Portugal. Join a dynamic international team in one of Europe's most vibrant cities.

Qualifications

• Fluent in German at a C2 level.
• English B2+ for internal communication.
• Motivated to grow in a customer-focused career.
• Ability to stay calm and helpful under pressure.

Responsibilities

• Assist German-speaking customers via phone, email, or chat.
• Deliver a positive and solution-oriented customer experience.
• Follow company guidelines and meet performance KPIs.
• Work as part of a friendly and dynamic international team.

Skills

Fluent German (C2 level)

English (B2+)

Great communication skills

Active listening skills

Ability to stay calm under pressure

Job description

German Client Support Specialist - Lisbon

About the job German Client Support Specialist - Lisbon

Are you fluent in German? Ready to start a new adventure in sunny Lisbon?Were looking for German-speaking talent to join one of the most recognized customer experience teams in Portugal, supporting a well-known brand in the tech & payments sector!

Whether you're already in Portugal or looking to relocate, this is your opportunity to work with a leading global company, gain valuable international experience, and grow professionally all while enjoying life by the beach.

Whats in it for you?

Competitive salary + performance bonuses

Relocation support (flights + accommodation if you're moving from abroad)

Modern, international office in vibrant Lisbon

Work schedule: rotational shifts (Monday to Saturday)

Private health insurance & other benefits

Real career growth opportunities

What will you be doing?

Assist German-speaking customers via phone, email, or chat

Deliver a positive and solution-oriented customer experience

Follow company guidelines and meet performance KPIs

Work as part of a friendly and dynamic international team

What do we need from you?

German at a C2 level

English B2+ for internal communication

Great communication and active listening skills

Ability to stay calm and helpful under pressure

Motivation to grow in a customer-focused career

EU passport or valid work permit for Portugal

Interested? Send your CV in English and lets connect! Discover what its like to live, work, and grow in one of Europe's most beautiful capital cities all while working for a global industry leader.