German-speaking Customer Service Representative with EUR 3000 Signing Bonus!

Cross Border Talents; Porto; On-site; EUR 16,740 - 22,320; Full time

Benefits offered by this job

EUR 3000 signing bonus

Extra payment for public holidays and Sundays

Performance bonus up to EUR 50/month

Meal allowance of EUR 7.63 per working day

Career growth opportunities

Job summary

A recruiting company in Porto seeks a German-speaking Customer Service Representative. The role involves assisting customers through various channels and requires fluency in German and English. The position offers a EUR 3000 signing bonus, performance bonuses, and career growth opportunities in a dynamic environment.

Qualifications

• Fluency in German (C1) and English (B2), written and spoken.
• Previous customer service experience is a plus.
• Ability to work on rotational shifts, including weekends.
• EU member state passport or a job-seeker visa is a MUST.

Responsibilities

• Assist customers with inquiries via phone, email, and chat regarding point of sale systems.
• Provide product and service information.
• Resolve customer issues in a timely and professional manner.
• Maintain accurate customer records and follow up as needed.

Skills

Fluency in German (C1)

Fluency in English (B2)

Strong problem-solving skills

Strong communication skills

Job description

German-speaking Customer Service Representative with EUR 3000 Signing Bonus!

Job Openings German-speaking Customer Service Representative with EUR 3000 Signing Bonus!

About the job German-speaking Customer Service Representative with EUR 3000 Signing Bonus!

Location: Porto, Portugal (On-site)
Start Date: April 17, 2025

Full-time, 40 hours/week, 8 hours a day

Monday to Sunday: 06:00-21:00 (rotative 8 hour shifts)
Days off: 2 rotative days

We are looking for a German-speaking Customer Service Representative to join our client's team in Porto! If you have a passion for helping customers and enjoy working in a dynamic environment, this role is for you.

Responsibilities:

• Assist customers with inquiries via phone, email, and chat regarding point of sale systems
• Provide product and service information.
• Resolve customer issues in a timely and professional manner.
• Maintain accurate customer records and follow up as needed.

Requirements:

• Fluency in German (C1) and English (B2), written and spoken
• Previous customer service experience is a plus.
• Strong problem-solving and communication skills.
• Ability to work on rotational shifts, including weekends
• EU member state passport, a residence card for Portugal or a job-seeker visa (a MUST)
• Availability to work onsite at the client's office in Porto

Offer:

A signing bonus of EUR 3000 is offered to the candidates starting up until end of May!

• Extra payment for working on public holidays and Sundays
• Performance bonus: Up to EUR 50 per month
• Meal allowance: EUR 7.63 per working day, net, paid in a meal card
• Career growth opportunities in an international environment
• Office location with easy public transport access