French Travel Support Specialist – Growth, Bonus & Perks

BlueView Talent; Lisboa; Vor Ort; EUR 24.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive Salary

Language Bonus

Performance Bonus

Meal Allowance

Health & Life Insurance

Onsite Work

Professional Development

Zusammenfassung

BlueView Talent is looking for a Customer Service Specialist to manage multilingual inquiries and assist with service-related requests in an international setting. You will support customers with reservations, account details, and policy guidance, ensuring clear communication and timely resolutions.

The role requires fluency in French and English, EU citizenship or Portuguese residency, and a proactive, detail-oriented mindset.

Qualifikationen

• Fluent in French (C1/C2) and English (C1).
• EU citizenship or valid Portuguese residency.
• Strong analytical, creative, and communication abilities.
• Proactive, detail-oriented mindset with a willingness to learn in CS.

Aufgaben

• Handle customer inquiries and provide professional assistance through available channels.
• Support customers with reservations, bookings, modifications, and cancellations.
• Provide accurate information on services, policies, and conditions.
• Assist with payment inquiries, refunds, and account information.
• Investigate customer concerns and identify appropriate solutions.

Kenntnisse

French (C1/C2)

English (C1)

Analytical thinking

Creative thinking

Communication skills

Jobbeschreibung

BlueView Talent is looking for a Customer Service Specialist to manage multilingual inquiries and assist with service-related requests in an international setting. You will support customers with reservations, account details, and policy guidance, ensuring clear communication and timely resolutions.

The role requires fluency in French and English, EU citizenship or Portuguese residency, and a proactive, detail-oriented mindset.