French-Speaking Transportation Support Pro – Remote Greece

Mercier Consultancy Group; Viseu; Remote; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Competitive monthly salary

13th/14th salaries

Monthly performance bonus

Fully paid relocation package

Fully paid professional training

Career growth opportunities

Job summary

Mercier Consultancy Group is seeking French-speaking Transportation Customer Experts to support clients remotely from Greece. You will handle transportation and logistics inquiries across phone, email, and chat, while delivering world-class service in a fast-paced environment.

Relocation is fully covered, with ongoing training and clear opportunities for career advancement in the transportation sector. You will collaborate with cross-functional teams and maintain up-to-date knowledge of

Qualifications

• French language fluency is mandatory for the role.
• Proficient English for internal collaboration.
• Experience in transportation, logistics, or high-end customer service preferred.
• Thrives in a remote work environment while being a collaborative team member.
• Valid EU passport required for all applicants.

Responsibilities

• Provide support to French-speaking clients on transportation and logistics inquiries.
• Manage high-volume passenger and freight communications via phone, email, and live chat.
• Resolve issues to ensure seamless transportation experiences.
• Stay updated on regional and international transportation regulations and policy changes.
• Collaborate with cross-functional teams to streamline customer service workflows.
• Monitor shipment or travel statuses to provide real-time updates.
• Contribute to ongoing improvements of service standards in transportation.

Skills

French fluency

English proficiency

Transportation/Logistics experience

Remote collaboration

EU passport

Job description

Mercier Consultancy Group is seeking French-speaking Transportation Customer Experts to support clients remotely from Greece. You will handle transportation and logistics inquiries across phone, email, and chat, while delivering world-class service in a fast-paced environment.

Relocation is fully covered, with ongoing training and clear opportunities for career advancement in the transportation sector. You will collaborate with cross-functional teams and maintain up-to-date knowledge of