French Speaking Transportation Customer Experts - Work Remote In Greece - Remote

Mercier Consultancy Group; Almada; Remote; EUR 35,000 - 52,000; Full time

Benefits offered by this job

Relocation package

Performance bonus

13th/14th salaries

Fully paid training

Job summary

Mercier Consultancy Group seeks French-speaking Transportation Customer Experts to join our international team in Greece. You will handle French-speaking client inquiries in transportation and logistics, work remotely, and collaborate with cross-functional teams to ensure smooth operations.

We offer a competitive monthly salary, 13th and 14th salaries, a monthly performance bonus, a fully paid relocation package, training, and strong career growth within the transport sector.

Qualifications

• Native or fluent French (spoken and written).
• EU passport (required for all applicants).
• Experience in transportation, logistics, or high-end customer service.
• Advanced proficiency in English for internal collaboration.
• Strong problem-solving abilities and professional excellence.
• Ability to thrive in a remote work environment.

Responsibilities

• Provide world-class support to French-speaking clients regarding complex transportation and logistics inquiries.
• Manage high-volume passenger and freight communications via phone, email, and live chat.
• Resolve technical and operational service issues to ensure seamless transportation experiences.
• Maintain knowledge of regional and international transportation regulations and policy updates.
• Collaborate with cross-functional teams to streamline customer service workflows within the transport sector.
• Proactively monitor shipment or travel statuses to provide real-time updates to stakeholders.
• Contribute to the continuous improvement of service standards in the transportation industry.

Skills

Fluent French

English Proficiency

Remote work

Customer service

Job description

Job Overview

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with market-leading corporations across Europe. As a leader in specialized recruitment and BPO services, we take pride in placing top-tier professionals into high-impact roles, including our current search for French Speaking Transportation Customer Experts positions in Greece.

We are seeking talented, customer-centric professionals to join a dynamic team in the thriving transportation industry. This French Speaking Transportation Customer Experts position in Greece offers a unique opportunity to advance your career while enjoying the Mediterranean lifestyle in one of the world's most beautiful countries.

Key Responsibilities

• Provide world-class support to French-speaking clients regarding complex transportation and logistics inquiries.
• Manage high-volume passenger and freight communications via phone, email, and live chat.
• Resolve technical and operational service issues to ensure seamless transportation experiences.
• Maintain comprehensive knowledge of regional and international transportation regulations and policy updates.
• Collaborate with cross-functional teams to streamline customer service workflows within the transport sector.
• Proactively monitor shipment or travel statuses to provide real-time updates to stakeholders.
• Contribute to the continuous improvement of service standards in the transportation industry.

Native or fluent French (spoken and written) is mandatory for this role. Valid EU passport (required for all applicants). Previous experience in transportation, logistics, or high-end customer service is highly preferred. Advanced proficiency in English for internal professional collaboration. Strong problem-solving abilities and a commitment to professional excellence. Ability to thrive in a remote work environment while remaining a collaborative team member.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport (required for all applicants).
• Previous experience in transportation, logistics, or high-end customer service is highly preferred.
• Advanced proficiency in English for internal professional collaboration.
• Strong problem-solving abilities and a commitment to professional excellence.
• Ability to thrive in a remote work environment while remaining a collaborative team member.

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus
• Fully Paid Relocation Package (flight, transfer, hotel)
• Fully Paid Professional Training
• Exceptional opportunities for career growth within the transportation sector.

Life in Greece

Embarking on one of the many available French-speaking jobs in Greece means embracing a world-class lifestyle characterized by sun-drenched beaches, ancient history, and a vibrant cultural landscape. Greece offers an unparalleled quality of life, allowing you to enjoy a Mediterranean climate while building your career in an international environment. Living in Greece provides the perfect balance of professional development and leisure.

Beyond the professional benefits, the relocation experience in Greece is seamless and supported by our dedicated team. You will have the chance to explore world-famous Mediterranean cuisine, historic landmarks, and a welcoming local community. Choosing one of our French Speaking Transportation Customer Experts positions in Greece ensures you are not just accepting a job, but embracing a new way of life in beautiful Greece.

French Speaking Transportation Customer Experts - Work Remote In Greece PT

French Speaking Transportation Customer Experts - Work Remote In Greece - Remote Caparica, Portuguese Republic, PT