Remote French Customer Service: Travel Greece + Relocation

FH Collective Academy; Porto; Remote; EUR 20,000 - 32,000; Full time

Benefits offered by this job

Relocation support

Remote work options

Global team environment

Career growth

Job summary

FH Collective Academy in Greece is seeking a fluent French-speaking Customer Service Representative to join our growing global team. Relocation support and remote work options are provided to help you start your adventure abroad and grow with us.

You will assist users, uphold community standards, and learn about platform policies while collaborating with colleagues from diverse cultures. This role emphasizes empathy, clear communication, and a passion for helping others online.

Qualifications

• Fluent in French with strong communication skills.
• Empathy and problem-solving abilities for online safety.
• Willingness to adapt to a global, culturally diverse team.

Responsibilities

• Help users stay safe online through empathy and smart solutions
• Become an expert on Facebooks policies and products
• Review and moderate content to ensure community standards
• Spot trends, suggest improvements, and help shape user experience
• Communicate with kindness, professionalism, and cultural sensitivity

Skills

Customer service

Communication

Problem solving

Job description

FH Collective Academy in Greece is seeking a fluent French-speaking Customer Service Representative to join our growing global team. Relocation support and remote work options are provided to help you start your adventure abroad and grow with us.

You will assist users, uphold community standards, and learn about platform policies while collaborating with colleagues from diverse cultures. This role emphasizes empathy, clear communication, and a passion for helping others online.