French Speaking Transportation Customer Experts - Work Remote In Greece - Remote

Mercier Consultancy Group; Viseu; A distancia; EUR 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive monthly salary

13th/14th salaries

Monthly performance bonus

Fully paid relocation package

Fully paid professional training

Career growth opportunities

Descripción de la vacante

Mercier Consultancy Group is seeking French-speaking Transportation Customer Experts to support clients remotely from Greece. You will handle transportation and logistics inquiries across phone, email, and chat, while delivering world-class service in a fast-paced environment.

Relocation is fully covered, with ongoing training and clear opportunities for career advancement in the transportation sector. You will collaborate with cross-functional teams and maintain up-to-date knowledge of

Formación

• French language fluency is mandatory for the role.
• Proficient English for internal collaboration.
• Experience in transportation, logistics, or high-end customer service preferred.
• Thrives in a remote work environment while being a collaborative team member.
• Valid EU passport required for all applicants.

Responsabilidades

• Provide support to French-speaking clients on transportation and logistics inquiries.
• Manage high-volume passenger and freight communications via phone, email, and live chat.
• Resolve issues to ensure seamless transportation experiences.
• Stay updated on regional and international transportation regulations and policy changes.
• Collaborate with cross-functional teams to streamline customer service workflows.
• Monitor shipment or travel statuses to provide real-time updates.
• Contribute to ongoing improvements of service standards in transportation.

Conocimientos

French fluency

English proficiency

Transportation/Logistics experience

Remote collaboration

EU passport

Descripción del empleo

Job Overview

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with market-leading corporations across Europe. As a leader in specialized recruitment and BPO services, we take pride in placing top-tier professionals into high-impact roles, including our current search for French Speaking Transportation Customer Experts positions in Greece.

Key Responsibilities

• Provide world-class support to French-speaking clients regarding complex transportation and logistics inquiries.
• Manage high-volume passenger and freight communications via phone, email, and live chat.
• Resolve technical and operational service issues to ensure seamless transportation experiences.
• Maintain comprehensive knowledge of regional and international transportation regulations and policy updates.
• Collaborate with cross-functional teams to streamline customer service workflows within the transport sector.
• Proactively monitor shipment or travel statuses to provide real-time updates to stakeholders.
• Contribute to the continuous improvement of service standards in the transportation industry.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport (required for all applicants).
• Previous experience in transportation, logistics, or high-end customer service is highly preferred.
• Advanced proficiency in English for internal professional collaboration.
• Strong problem-solving abilities and a commitment to professional excellence.
• Ability to thrive in a remote work environment while remaining a collaborative team member.

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus
• Fully Paid Relocation Package (flight, transfer, hotel)
• Fully Paid Professional Training
• Exceptional opportunities for career growth within the transportation sector.

Life in Greece

Embarking on one of the many available French-speaking jobs in Greece means embracing a world-class lifestyle characterized by sun-drenched beaches, ancient history, and a vibrant cultural landscape. Greece offers an unparalleled quality of life, allowing you to enjoy a Mediterranean climate while building your career in an international environment. Living in Greece provides the perfect balance of professional development and leisure.

Beyond the professional benefits, the relocation experience in Greece is seamless and supported by our dedicated team. You will have the chance to explore world-famous Mediterranean cuisine, historic landmarks, and a welcoming local community. Choosing one of our French Speaking Transportation Customer Experts positions in Greece ensures you are not just accepting a job, but embracing a new way of life in beautiful Greece.

French Speaking Transportation Customer Experts - Work Remote In Greece PT