Portuguese Logistics Support — Relocate to Greece

Mercier Consultancy; Porto; Presencial; EUR 17 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully Paid Relocation Package

Competitive monthly Salary

Monthly Performance Bonus

Fully Paid Training

Health Insurance

2 Extra Salaries Per Year

Resumo da oferta

Mercier Consultancy is seeking a Portuguese-speaking Logistics Customer Support Specialist to join a leading international logistics provider in Greece. You’ll be the primary contact for Portuguese-speaking clients, handling shipment inquiries and coordinating deliveries.

This role rewards clear communication and problem-solving, with CRM documentation and cross-team collaboration. The package includes a fully paid relocation to Greece, training, health insurance, a competitive monthly salary

Qualificações

• Native-level fluency in Portuguese required.
• English proficiency of B2 or higher.
• Strong communication and problem-solving skills.
• Comfortable using computers and learning new software tools.
• Ability to work in a team.
• Willingness to relocate to Greece and live there.

Responsabilidades

• Handle customer inquiries for Portuguese-speaking customers.
• Resolve complaints professionally to maintain high customer satisfaction.
• Document all interactions in the CRM with accuracy.
• Collaborate with internal teams to improve support processes.
• Work with colleagues to achieve optimal outcomes.
• Meet quality and performance targets while maintaining professionalism.

Conhecimentos

Portuguese native

English B2

Customer service

Communication

Problem solving

Teamwork

CRM software

Ferramentas

CRM system

Descrição da oferta de emprego

Mercier Consultancy is seeking a Portuguese-speaking Logistics Customer Support Specialist to join a leading international logistics provider in Greece. You’ll be the primary contact for Portuguese-speaking clients, handling shipment inquiries and coordinating deliveries.

This role rewards clear communication and problem-solving, with CRM documentation and cross-team collaboration. The package includes a fully paid relocation to Greece, training, health insurance, a competitive monthly salary