French-Speaking Tech Support Specialist Remote (Portugal)

CBTALENTS; Amadora; Teletrabalho; EUR 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work within Portugal

Relocation support

International environment

Competitive salary

Resumo da oferta

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure they have a smooth and positive experience.

The position is remote within Portugal. Candidates may already be based in Portugal or be open to relocating, and relocation support is available for eligible applicants.

Qualificações

• Fluent in French and English.
• Customer service experience welcome but not required.
• Comfortable using computers and learning new systems.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conhecimentos

French speaking

English communication

Customer service

Problem solving

Descrição da oferta de emprego

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure they have a smooth and positive experience.

The position is remote within Portugal. Candidates may already be based in Portugal or be open to relocating, and relocation support is available for eligible applicants.