French-Speaking Tech Support Advisor

Speakitjobs; Lisboa; Presencial; EUR 15 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private Health Insurance

Meal allowance (monthly)

Accommodation provided by company

14 monthly payments salary

Resumo da oferta

Speakitjobs is seeking a French Speaking Technical Support Advisor to provide exceptional customer support for a global media platform. You will assist viewers via phone or chat, handle account and application inquiries, and troubleshoot software and network configurations.

Fluency in French (native level) and English (B2) is required, along with the eligibility to work in Portugal. Join a diverse team delivering high-quality support in a dynamic, multinational environment.

Qualificações

• Native level French (written and oral).
• Fluent English (B2).
• Passionate about entertainment and media enterprise.
• Excellent communication skills with empathy and customer focus.
• Familiar with digital streaming services and devices.
• Eligible to work in Portugal (EU passport or valid work permit).

Responsabilidades

• Assist viewers through phone and chat with various queries.
• Provide account and application support for viewers regarding software functionality.
• Provide technical support and troubleshoot system configurations and network settings.
• Provide accurate, real-time responses to viewer inquiries.

Conhecimentos

French(native)

English(B2)

Descrição da oferta de emprego

Speakitjobs is seeking a French Speaking Technical Support Advisor to provide exceptional customer support for a global media platform. You will assist viewers via phone or chat, handle account and application inquiries, and troubleshoot software and network configurations.

Fluency in French (native level) and English (B2) is required, along with the eligibility to work in Portugal. Join a diverse team delivering high-quality support in a dynamic, multinational environment.