French-Speaking Tech Support Advisor - Lisbon

Speak It; Lisboa; Presencial; EUR 9100 - 11 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private Health Insurance

Meal allowance

Accommodation provided

Career development programs

Inter-company mobility

Discounts with local businesses

Resumo da oferta

Speak It, a multicultural company, is seeking a French Customer Advisor in Lisbon. You will assist viewers via phone or chat, provide account and application support, and troubleshoot software and network settings to ensure smooth streaming experiences.

The ideal candidate is a native French speaker with fluent English (B2), excellent communication skills, and a passion for entertainment technology. Portuguese work eligibility is required.

Qualificações

• Native level of French (written and oral).
• Fluent in English (B2).
• Excellent communication with empathy and customer focus.
• Familiar with digital streaming services and devices.
• Eligible to work in Portugal (EU passport or valid permit).

Responsabilidades

• Assist viewers through phone and/or chat regarding different queries.
• Provide account and application support to viewers namely with regard to software functionality.
• Provide technical support and troubleshoot system configurations and network settings.
• Provide accurate and real-time responses to the viewer’s inquiries.

Conhecimentos

French (native)

English (B2)

Communication skills

Empathy

Team spirit

Customer-oriented

Digital streaming familiarity

Descrição da oferta de emprego

Speak It, a multicultural company, is seeking a French Customer Advisor in Lisbon. You will assist viewers via phone or chat, provide account and application support, and troubleshoot software and network settings to ensure smooth streaming experiences.

The ideal candidate is a native French speaker with fluent English (B2), excellent communication skills, and a passion for entertainment technology. Portuguese work eligibility is required.