French-Speaking Tech Support Advisor

Speakit; Lisboa; Presencial; EUR 9100 - 11 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private Health Insurance

Meal allowance

Bonuses

Career development

Mobility across sites

Diversity of 75 nationalities

Accommodation provided

Resumo da oferta

Speakit in Portugal is seeking a French-speaking Technical Support Advisor to deliver top-level customer support and maintain performance quality. The role focuses on assisting viewers via phone or chat, handling account and application issues, and troubleshooting technical configurations.

The ideal candidate is fluent in French and English, with strong communication skills, empathy, and a customer-oriented mindset.

Qualificações

• Native level French (written and spoken).
• Fluent in English (B2).
• Excellent communication with empathy and customer focus.
• Familiar with digital streaming services and devices.
• Eligible to work in Portugal (EU passport or valid work permit).

Responsabilidades

• Assist viewers via phone and chat with queries.
• Provide account and application support for software functionality.
• Troubleshoot system configurations and network settings.
• Give accurate, real-time responses to viewer inquiries.

Conhecimentos

French language

English (B2)

Communication skills

Empathy

Team player

Descrição da oferta de emprego

Speakit in Portugal is seeking a French-speaking Technical Support Advisor to deliver top-level customer support and maintain performance quality. The role focuses on assisting viewers via phone or chat, handling account and application issues, and troubleshooting technical configurations.

The ideal candidate is fluent in French and English, with strong communication skills, empathy, and a customer-oriented mindset.