French-Speaking Support Specialist — Hybrid (Braga)

Cross Border Talents; Porto; Híbrido; EUR 17 000 - 26 000; Tempo integral

Resumo da oferta

Cross Border Talents in Braga, Portugal seeks a French-speaking Customer Support Specialist to assist users with an employee benefits app, including meal allowances, mobility programs, and reward vouchers.

The role offers a hybrid work model with a 6-month contract and a Mon-Fri schedule. You will provide phone support, guide users through account setup, and keep customers informed about features and platform updates.

Qualificações

• Native or fluent proficiency in French (written and spoken).
• Strong communication skills and a customer-centric mindset.

Responsabilidades

• Assist customers with inquiries regarding app features and overall functionality.
• Provide phone-based support to handle incoming user inquiries.
• Guide users through account creation, setup, and balance management.
• Inform customers about available service features and platform updates.

Conhecimentos

French language

Communication skills

Customer-centric mindset

Descrição da oferta de emprego

Cross Border Talents in Braga, Portugal seeks a French-speaking Customer Support Specialist to assist users with an employee benefits app, including meal allowances, mobility programs, and reward vouchers.

The role offers a hybrid work model with a 6-month contract and a Mon-Fri schedule. You will provide phone support, guide users through account setup, and keep customers informed about features and platform updates.