French-Speaking Streaming Support Specialist

Concentrix; Lisboa; On-site; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Central location in Lisbon

Bring-a-friend bonus

Full paid training

Career development programs

Job summary

Concentrix is seeking a Customer Representative (French-speaking) for a Streaming Service Project in Lisbon, Portugal. In this on-site role, you will assist customers via phone and chat, offering support on account functions and technical issues. Candidates should be fluent in French and English, possess excellent communication skills, and show passion for the entertainment sector. The position offers a full-time, indefinite contract with a competitive salary, training, and career development opportunities.

Qualifications

• Fluent in French and English, both oral and written.
• Demonstrated passion for the entertainment and media industry.
• Ability to communicate effectively and show empathy.

Responsibilities

• Assist viewers with inquiries via phone and chat.
• Provide account support on software functionality.
• Offer technical support and troubleshooting.
• Deliver accurate answers to enhance brand engagement.

Skills

High level of French

High level of English

Excellent communication skills

Emphasis on team spirit

Familiarity with digital streaming services

Job description

Concentrix is seeking a Customer Representative (French-speaking) for a Streaming Service Project in Lisbon, Portugal. In this on-site role, you will assist customers via phone and chat, offering support on account functions and technical issues. Candidates should be fluent in French and English, possess excellent communication skills, and show passion for the entertainment sector. The position offers a full-time, indefinite contract with a competitive salary, training, and career development opportunities.