French-Speaking Cash App Support Specialist – Lisbon (Onsite)

Concentrix; Lisboa; Presencial; EUR 22 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and performance bonus

Central location in Lisbon

Full paid training

Career development programs

Referral bonus opportunities

Resumo da oferta

Concentrix is seeking a French-speaking Service Representative in Lisbon. The role involves assisting customers with their queries via phone, email, and chat. Ideal candidates should be proficient in French and English, possess strong analytical skills, and have familiarity with digital payment platforms. Benefits include a competitive salary, performance bonuses, and career development opportunities in a dynamic team-oriented environment.

Qualificações

• High proficiency in French and good English skills.
• Strong analytical and troubleshooting abilities for customer queries.
• Familiar with mobile apps and online payment platforms.

Responsabilidades

• Assist customers via phone, email, chat, or social media.
• Resolve technical issues related to the app.
• Guide users through account setup and verification.

Conhecimentos

High level of French (oral and written)

Fluency in English (C1)

Analytical and troubleshooting skills

Familiarity with mobile apps and digital payments

Customer service experience

Descrição da oferta de emprego

Concentrix is seeking a French-speaking Service Representative in Lisbon. The role involves assisting customers with their queries via phone, email, and chat. Ideal candidates should be proficient in French and English, possess strong analytical skills, and have familiarity with digital payment platforms. Benefits include a competitive salary, performance bonuses, and career development opportunities in a dynamic team-oriented environment.