French-Speaking Customer Support Specialist — Search Engine

Concentrix; Lisboa; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Benefits dieser Stelle

Competitive salary and performance bonus

Bring-a-friend bonus opportunities

Full paid training

Career development programs

Zusammenfassung

Concentrix in Lisbon is seeking a Customer Representative who is fluent in French and English to provide exceptional customer service. You will respond to customer requests, assist with pre-sales and technical support, and collaborate with technicians to resolve issues. This role offers full-time, indefinite contracts, competitive salary, and opportunities for career development in a central location in Lisbon.

Qualifikationen

• High level of French and fluent in English required.
• Excellent writing and communication skills for non-technical users.
• Patience in communicating and resolving issues.

Aufgaben

• Respond to inbound customer requests and document case information.
• Assist users with Pre-Sales, General Inquiries, and technical support.
• Collaborate with technicians to resolve help tickets.

Kenntnisse

High level of French (written and oral)

Fluent in English (B2)

Excellent writing and verbal communication skills

Proactive and self-motivated

Team player

Jobbeschreibung

Concentrix in Lisbon is seeking a Customer Representative who is fluent in French and English to provide exceptional customer service. You will respond to customer requests, assist with pre-sales and technical support, and collaborate with technicians to resolve issues. This role offers full-time, indefinite contracts, competitive salary, and opportunities for career development in a central location in Lisbon.