French-Speaking Customer Support Pro | Hybrid Role

Cross Border Talents; Braga; Ibrido; EUR 9400 - 11.000; Tempo pieno

Vantaggi offerti da questo lavoro

Welcome bonus

Hybrid work model

Descrizione del lavoro

Cross Border Talents in Braga, Portugal is seeking a Customer Support Representative. This front-line role handles questions, solves problems, and ensures customers leave the conversation satisfied.

The position is hybrid, with Monday to Friday schedules from 07:00 to 18:00, featuring rotational shifts and multichannel support across phone, chat, and email. Welcome to a dynamic European market team.

Competenze

• Fluent French.
• Clear, professional communication style, written and verbal.
• Able to stay organized when handling multiple cases at once.
• Comfortable in a fast-moving, customer-facing role.

Mansioni

• Flag recurring issues so they can be addressed at the source
• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email

Conoscenze

Fluent French

Clear communication

Organized

Fast-paced environment

Customer-facing

Descrizione del lavoro

Cross Border Talents in Braga, Portugal is seeking a Customer Support Representative. This front-line role handles questions, solves problems, and ensures customers leave the conversation satisfied.

The position is hybrid, with Monday to Friday schedules from 07:00 to 18:00, featuring rotational shifts and multichannel support across phone, chat, and email. Welcome to a dynamic European market team.