French-Speaking Customer Support | Porto, Portugal

Rdn Cons; Porto; Vor Ort; EUR 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Initial training and ongoing support

Career development opportunities

Zusammenfassung

Rdn Cons in Porto, Portugal, is seeking a French-speaking customer support professional to join our international team onsite in Porto. If you speak French with English basics and enjoy helping customers, this role offers a hands-on start in a multicultural environment.

You will handle inquiries by phone, email, and chat, log interactions in internal systems, learn new tools quickly, and grow with our career development opportunities through initial training and ongoing support.

Qualifikationen

• Fluent French (C1/C2) required or equivalent.
• Good command of English.
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused attitude.
• Comfortable using computers and digital tools.
• Ability to learn new systems quickly.
• Previous customer service experience is an advantage.
• Motivated entry-level candidates are welcome.
• Availability to work onsite in Porto.

Aufgaben

• Support French-speaking customers via phone, email and/or chat.
• Respond to customer questions and provide accurate information.
• Assist customers with account, service and product-related enquiries.
• Resolve issues professionally and efficiently.
• Record and manage customer interactions using internal systems.
• Deliver a positive and professional customer experience.
• Collaborate with colleagues when additional support is required.

Kenntnisse

French language (C1/C2)

English language

Strong communication

Customer-oriented

Learns new systems quickly

Customer service experience (advantage

Tools

Internal systems

Jobbeschreibung

Are you a French speaker based in or around Porto and looking for a new customer support opportunity?

We are looking for French-speaking professionals to join an international Customer Support team in Porto.

The role is suitable for candidates with previous customer-facing experience as well as motivated candidates looking to develop their career in an international environment.

Your Role

• Support French-speaking customers via phone, email and/or chat
• Respond to customer questions and provide accurate information
• Assist customers with account, service and product-related enquiries
• Resolve issues professionally and efficiently
• Record and manage customer interactions using internal systems
• Deliver a positive and professional customer experience
• Collaborate with colleagues when additional support is required

Your Profile

• Fluent French (C1/C2)
• Good command of English
• Strong communication and interpersonal skills
• Customer-oriented and solution-focused attitude
• Comfortable using computers and digital tools
• Ability to learn new systems quickly
• Previous customer service experience is an advantage
• Motivated entry-level candidates are also welcome
• Availability to work onsite in Porto

What You Can Expect

• Full-time employment
• International and multicultural working environment
• Initial training and ongoing support
• Career development opportunities

If you speak French and are looking for an international Customer Support opportunity in Porto, we'd be happy to hear from you.