French Customer Support Champion - Porto

Cross Border Talents; Porto; On-site; USD 23,356 - 35,034; Full time

Benefits offered by this job

Full relocation support

Free shared accommodation

Inclusive workplace

Career growth opportunities

Job summary

An exciting opportunity awaits in one of Europe's most charming cities! Join an international customer support team in Porto, where your fluency in French and English will shine. This role offers more than just a job; it's a chance to immerse yourself in Porto's rich culture and vibrant lifestyle. With full relocation support, shared accommodation, and a friendly workplace, you can grow your career while enjoying everything this beautiful city has to offer. If you're passionate about helping others and eager to learn, this is the perfect adventure for you!

Qualifications

• Fluency in French and confidence in English are essential.
• Customer service experience is a plus, but training is provided.

Responsibilities

• Communicate with customers via phone, email, and chat in French.
• Solve problems and deliver excellent customer service.

Skills

Fluency in French (C1/C2)

Proficiency in English (B2 or higher)

Customer service skills

Team-oriented mindset

Job description

Customer Support Representative (French & English) Porto, Portugal

Are you fluent in French (C1/C2) and confident in English (B2 or higher)? Dreaming of an exciting new chapter in one of Europe's most charming cities?

We're looking for energetic and passionate individuals to join our international customer support team in Porto! This is more than just a job; it's your chance to live and work in a city filled with culture, history, and unforgettable coastal views. From stunning architecture to a lively food scene and a welcoming atmosphere, Porto offers a truly unique lifestyle that blends work and leisure perfectly.

What We Offer:

1. Full relocation support to make your move smooth and stress-free
2. Free shared accommodation in a company-owned apartment (bills included)
3. A friendly, inclusive workplace where your skills and personality are valued
4. Real opportunities to grow and build a long-term career in an international setting

Your Role:

1. Communicate with customers via phone, email, and chat in French
2. Solve problems, provide accurate information, and deliver excellent service
3. Collaborate with colleagues across departments to ensure customer satisfaction
4. Bring a positive, can-do attitude to every interaction

What You Bring:

1. C1/C2 level fluency in French (spoken and written)
2. B2 level proficiency in English
3. A genuine passion for helping others and a team-oriented mindset
4. Previous customer service experience is great but not required; we'll train you!

Start your adventure in Porto, meet people from all over the world, and enjoy a role where you're encouraged to grow, learn, and thrive.

Interested? Click apply now and start your adventure in Portugal!