French-Speaking Customer Service Agent

Savior Artigos Texteis Lda; Braga; On-site; EUR 18,000 - 24,000; Full time

Job summary

Savior Artigos Texteis Lda is hiring in Braga for a French-speaking Customer Service Agent to join a dynamic team. You will provide professional support, handle inquiries, and ensure a positive customer experience.

Requirements include native-level French or C2, strong communication, and the ability to work in a team. Candidates must reside in Portugal and live within 50 km of Braga. Relocation is not considered.

Qualifications

• C2 or native-level French proficiency.
• Excellent verbal and written communication skills.
• Strong customer service and problem-solving skills.
• Ability to work effectively in a team environment.
• Must already reside in Portugal.
• Must live within 50 km of the Braga office.
• Candidates requiring relocation will not be considered.

Responsibilities

• Handle customer inquiries and requests
• Provide accurate and professional information
• Assist customers with their questions and concerns
• Resolve customer issues efficiently
• Follow established procedures and service standards
• Maintain a high level of customer satisfaction

Skills

French proficiency

Communication skills

Customer service

Problem solving

Teamwork

Resident in Portugal

Braga proximity

No relocation required

Job description

About The Position

We are looking for a French-Speaking Customer Service Agent to join a dynamic team in Braga. You will provide professional customer support, handle customer inquiries, and ensure a positive customer experience.

Responsibilities

• Handle customer inquiries and requests
• Provide accurate and professional information
• Assist customers with their questions and concerns
• Resolve customer issues efficiently
• Follow established procedures and service standards
• Maintain a high level of customer satisfaction

Requirements

• C2 or native-level French proficiency
• Excellent verbal and written communication skills
• Strong customer service and problem-solving skills
• Ability to work effectively in a team environment
• Must already reside in Portugal
• Must live within 50 km of the Braga office
• Candidates requiring relocation will not be considered