French Customer Service Agent Opportunity in Braga

Cbtalents; Vila Verde; Híbrido; EUR 15 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Bonus structure

Transport and meal allowances

Career development opportunities

Resumo da oferta

A leading customer support firm is looking for a French Customer Service Agent in Braga to provide excellent service. The role is full-time, with responsibilities including handling inquiries in French via phone, email, and chat. Native-level fluency in French is essential, along with problem-solving skills. Local candidates eligible to work in Portugal are encouraged to apply. Competitive salary, bonuses, and growth opportunities are offered, with a flexible hybrid working model combining on-site and remote work.

Qualificações

• Fluent in French (C2) for customer interactions.
• Motivated individuals are encouraged, prior experience is a plus.
• Legally eligible to work in Portugal without relocation assistance.

Responsabilidades

• Handle customer inquiries in French via various channels.
• Maintain high standards of customer satisfaction.
• Work in a blended model: on-site and remote.

Conhecimentos

Native-level fluency in French

Strong problem-solving skills

Customer service experience

Descrição da oferta de emprego

French Customer Service Agent Opportunity in Braga

Job Openings French Customer Service Agent Opportunity in Braga

About the job French Customer Service Agent Opportunity in Braga

We are seeking highly proficient French-speaking individuals based locally in Braga to join our thriving customer support team. This is a chance to start or advance your career in a dynamic, hybrid/on-site role, focusing on providing excellent service to our French customer base.

Position Summary

This full-time position as a Customer Service Agent involves handling customer inquiries and issues primarily in French. The role requires strong problem-solving skills and a commitment to maintaining high standards of customer satisfaction. You will be responsible for communication across various channels, including telephone, email, and live chat.

Mandatory Requirements

• Language Skills:
  • French: Absolutely essential, requiring Native-level fluency (C2). All primary customer interactions will be conducted in French.
• Local Residence & Work Eligibility: This vacancy is exclusively targeted at local candidates who are already legally eligible to work in Portugal. No relocation assistance is offered.
• Documentation Accepted: Applicants must possess one of the following valid proofs of residence/citizenship:
  • A valid Residency Card (must be valid for over one year).
  • EU Citizenship documentation.
  • A valid Refugee Card.
• Location: Braga, Portugal (Blended model: partly on-site, partly remote).
• Equipment: All necessary work equipment (e.g., computer, headset) will be provided by the company.
• Experience: Prior experience in customer care or a contact center is beneficial but not a prerequisite; motivated beginners are strongly encouraged to apply.
• Start Date: Thursday, 8th January 2026.
• Operational Hours:
  • Working Days: Monday to Friday.
  • Shift Pattern: Rotational shifts between the hours of 07:00 and 19:00.
  • Rest Days: Enjoy a fixed two-day weekend (Saturday and Sunday).

Compensation and Perks

We offer a highly attractive package designed to support and reward our employees:

• Financial Rewards: Competitive basic monthly salary complemented by a generous bonus structure.
• Allowances: Provision for transport and a meal allowance.
• Career Development: Clear pathways for professional growth and long-term career advancement within the company.
• Additional Benefits: Access to various other employee benefits and a supportive, international workplace culture.

We invite all local Braga residents with native French skills to apply and join our team in January 2026!