French-Speaking Customer Service Advisor - Porto

Armatis; Porto; On-site; EUR 11,000 - 14,000; Full time

Benefits offered by this job

Paid training

Attendance bonus

Performance bonus

Meal allowance

Corporate benefits

Job summary

Armatis in Porto, Portugal, is hiring French-speaking Customer Service Advisors to help users of a leading European healthcare platform. You will respond to inquiries by phone and email, guiding users and resolving issues to ensure a high-quality experience.

The role offers initial paid training, structured hours between 07:00 and 17:00 on weekdays, an base salary of €953, plus attendance and performance bonuses, and a daily meal allowance. This is a fixed-term contract starting 2026-11-23.

Qualifications

• French level C1/C2 required.
• Strong communication skills.
• Customer-oriented mindset.
• Good problem-solving abilities.
• Comfortable using digital tools and applications.

Responsibilities

• Support users via phone and email.
• Assist customers with platform-related questions and requests.
• Identify customer needs and provide appropriate solutions.
• Follow up on customer cases and maintain accurate records.
• Deliver a positive and professional customer experience.

Skills

French C1/C2

Strong communication skills

Customer-oriented mindset

Problem-solving abilities

Digital tools & applications

Job description

Armatis in Porto, Portugal, is hiring French-speaking Customer Service Advisors to help users of a leading European healthcare platform. You will respond to inquiries by phone and email, guiding users and resolving issues to ensure a high-quality experience.

The role offers initial paid training, structured hours between 07:00 and 17:00 on weekdays, an base salary of €953, plus attendance and performance bonuses, and a daily meal allowance. This is a fixed-term contract starting 2026-11-23.