French-Speaking Customer Relations Specialist (Hybrid)

Cross Border Talents; Braga; Híbrido; EUR 21 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Daily meal allowance

Hybrid work model

Structured onboarding and training

Multicultural work environment

Career development opportunities

Weekends off

Attractive compensation package

Resumo da oferta

Cross Border Talents in Braga seeks a French-speaking Customer Relations Advisor to support customers, handle inquiries, and build strong relationships. You will guide customers based on individual needs and deliver high-quality service in a dynamic, multicultural environment.

This role offers a hybrid work model with onboarding and structured training, plus opportunities for career development and weekends off.

Qualificações

• Native-level or fluent French is required.
• Strong communication and relationship-building skills.
• Customer-oriented mindset with excellent problem-solving abilities.
• Ability to analyse customer needs and recommend suitable solutions.
• High level of professionalism, accuracy, and integrity.
• Comfortable working in a dynamic environment.
• EU work authorization required.

Responsabilidades

• Respond to customer inquiries regarding existing services and new requests.
• Analyse customer needs and provide appropriate solutions.
• Deliver a personalized and professional customer experience.
• Build and maintain long-term customer relationships.
• Identify opportunities to enhance the customer journey.
• Manage assigned cases while following internal procedures and quality standards.
• Ensure accuracy, compliance, and attention to detail in all customer interactions.

Conhecimentos

French language

Communication

Relationship-building

Problem-solving

Needs analysis

Professionalism

Dynamic environment

EU work authorization

Descrição da oferta de emprego

Cross Border Talents in Braga seeks a French-speaking Customer Relations Advisor to support customers, handle inquiries, and build strong relationships. You will guide customers based on individual needs and deliver high-quality service in a dynamic, multicultural environment.

This role offers a hybrid work model with onboarding and structured training, plus opportunities for career development and weekends off.