French & English-speaking Technical Support Specialis

Cross Border Talents; Lisboa; Sur place; EUR 18 000 - 27 000; Plein temps

Avantages offerts par ce poste

An opportunity to develop your skills

Multicultural environment

Recruitment process support

Résumé du poste

Cross Border Talents is seeking a French and English-speaking Technical Support Specialist to join its international team in Portugal. You will assist customers with technical questions and troubleshoot issues on-site. This role requires bilingual communication, strong problem-solving, and a customer-oriented attitude.

Exact location in Portugal will be confirmed. You will work in a multicultural environment and contribute to delivering clear, professional support in two languages.

Qualifications

• Fluency in French and English.
• At least 1 year of experience in BPO or technical support.
• Strong communication and problem-solving skills.
• Customer-oriented attitude and attention to detail.
• Ability to work on-site in Portugal.

Responsabilités

• Assist customers with technical questions and troubleshooting
• Identify issues and guide users through practical solutions
• Provide clear, professional support in French and English
• Deliver a positive customer experience and ensure customer satisfaction
• Follow established procedures and maintain accurate records

Connaissances

French

English

Strong communication

Problem-solving

Description du poste

French & English-speaking Technical Support Specialist | Portugal

Are you passionate about technology and helping people solve technical problems? Cross Border Talents is looking for a French and English-speaking Technical Support Specialist to join an international team in Portugal.

Your responsibilities

• Assist customers with technical questions and troubleshooting
• Identify issues and guide users through practical solutions
• Provide clear, professional support in French and English
• Deliver a positive customer experience and ensure customer satisfaction
• Follow established procedures and maintain accurate records

What we’re looking for

• Fluency in French and English
• At least 1 year of experience in BPO or technical support
• Strong communication and problem-solving skills
• A customer-oriented attitude and attention to detail
• Ability to work on-site in Portugal

What we offer

• An opportunity to develop your technical support skills
• A multicultural and international work environment
• Support throughout the recruitment process

Working conditions

• Work model: On-site
• Location: Portugal; exact location to be confirmed

Ready for your next career opportunity?