French & English Speaking Customer Support Advisor

Ww Talents; Setúbal; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Meal allowance €7 per day

On-site in Lisbon

Job summary

Ww Talents in Lisbon, Portugal invites you to join an international customer service team. You will support French-speaking customers, handle inquiries, and provide clear, effective solutions while delivering a positive customer experience.

This on-site role in Lisbon requires fluent French and English (C1/C2), excellent communication, and a customer-focused approach. Rotating shifts include weekends; no relocation support is provided.

Qualifications

• Fluent in French and English (C1/C2) for professional customer communication.
• Strong communication and problem-solving skills.
• Customer-focused and professional approach.
• Availability to work rotating shifts, including weekends.

Responsibilities

• Provide professional customer support.
• Respond to customer inquiries and requests.
• Identify customer needs and offer suitable solutions.
• Handle customer concerns efficiently and professionally.
• Maintain high standards of service and customer satisfaction.

Skills

French language

English language

Job description

currently based in Portugal? Join an international customer service team in

Lisbon

and develop your experience in a professional, multicultural environment.

Location:

Lisbon, Portugal – On-site (

No relocation support is provided) Compensation & Benefits

Compensation & Benefits

Performance & attendance bonus up to

€7 meal allowance per working day

Work Schedule: Monday–Sunday:

08:00–22:00 with rotating shifts (5 days/week; 8 hours/day;)

2 rotating days off per week

Your Role As a Customer Support Advisor,

you will assist French-speaking customers, handle inquiries, and provide clear and effective solutions while delivering a positive customer experience.

Responsibilities

• Provide professional customer support.
• Respond to customer inquiries and requests.
• Identify customer needs and offer suitable solutions.
• Handle customer concerns efficiently and professionally.
• Maintain high standards of service and customer satisfaction.

Requirements

• Strong
• French & English language skills (C1/C2) for professional customer communication.
• Good communication and problem-solving skills.
• Customer-focused and professional approach.
• Availability to work rotating shifts, including weekends.
• Currently based in Portugal.