(French-speaking) Support Center Representative Lisbon, Portugal

Cbtalents; Setúbal; Presencial; EUR 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance-based incentives

Relocation package

Full training

Career growth opportunities

Descripción de la vacante

A leading support center in Portugal is seeking a French-speaking Support Center Representative. Responsibilities include managing customer inquiries through various channels and providing solutions. Ideal candidates will have fluent French language skills, good English, and a willingness to relocate. The role offers a competitive salary, relocation assistance, and training opportunities.

Formación

• Fluent French (C1/C2) and good English communication skills (B2) required.
• Excellent problem-solving and communication skills are critical.
• Willingness to relocate to Portugal and possess an EU Passport.

Responsabilidades

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service and escalate issues when necessary.

Conocimientos

Fluent French (C1/C2)

Good English communication skills (B2)

Excellent problem-solving skills

Excellent communication skills

Descripción del empleo

Overview

Job Openings (French-speaking) Support Center Representative Lisbon, Portugal

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Qualifications

• Fluent French (C1/C2)
• Good English communication skills (B2)
• Excellent problem-solving and communication skills
• Willingness to relocate to the Portugal
• European Passport, no sponsorship provided
• Previous customer service experience is a plus but not mandatory

Benefits

• Competitive salary and performance-based incentives
• Relocation package to support your move to Portugal
• Full training provided
• Opportunity to work in an international environment with career growth potential