(French-speaking) Support Center Representative Lisbon, Portugal

Cbtalents; Porto; Presencial; EUR 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and performance-based incentives

Relocation package

Full training provided

Career growth potential

Descripción de la vacante

An international customer service company is looking for a French-speaking Support Center Representative based in Lisbon, Portugal. This role involves handling customer inquiries and providing excellent service in a dynamic environment. Candidates should be fluent in French and possess good English skills. The position offers a competitive salary, relocation package, and full training, with opportunities for career growth.

Formación

• Fluent French (C1/C2) required.
• Good English communication skills.
• Excellent problem-solving and communication skills essential.
• Willingness to relocate to Portugal.
• European Passport is necessary.

Responsabilidades

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Conocimientos

Fluent French (C1/C2)

Good English communication skills (B2)

Excellent problem-solving skills

Excellent communication skills

Descripción del empleo

Overview

(French-speaking) Support Center Representative – Lisbon, Portugal. Job opening for French-speaking Customer Service Representatives to join an international team supporting a global client. The role offers a dynamic, multicultural environment and the opportunity to develop customer service skills.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Qualifications

• Fluent French (C1/C2)
• Good English communication skills (B2)
• Excellent problem-solving and communication skills
• Willingness to relocate to Portugal
• European Passport, no sponsorship provided
• Previous customer service experience is a plus but not mandatory

Benefits

• Competitive salary and performance-based incentives
• Relocation package to support your move to Portugal
• Full training provided
• Opportunity to work in an international environment with career growth potential