French-Speaking Energy Support Specialist | Remote

Cross Border Talents; Guimarães; On-site; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Productivity bonus

Meal allowance

Remote work after probation

Career development

Job summary

Cross Border Talents in Guimarães, Portugal, seeks a French-speaking Customer Support Specialist for the energy sector. You will handle inquiries, assist with service requests, and provide clear solutions while delivering friendly, professional support.

This on-site role offers paid training, a guaranteed productivity bonus, a monthly meal allowance, and potential remote work after a probation period. 40-hour weeks, competitive benefits, and opportunities for growth await the right candidate.

Qualifications

• Fluent French at C1/C2 level required.
• Good computer skills and strong communication ability.
• Customer-oriented and proactive attitude.
• Previous customer service, sales or call centre experience is a plus.
• Must currently reside in Portugal.
• Availability to work 40 hours per week.

Responsibilities

• Handle inbound and outbound customer calls.
• Assist customers with inquiries, service requests, and complaints.
• Provide effective solutions and professional advice.
• Support customers through back-office channels.
• Deliver excellent customer service.

Skills

French Level C1/C2

Computer skills

Communication skills

Customer service experience advantage

Residence in Portugal

40 hours per week

Job description

Cross Border Talents in Guimarães, Portugal, seeks a French-speaking Customer Support Specialist for the energy sector. You will handle inquiries, assist with service requests, and provide clear solutions while delivering friendly, professional support.

This on-site role offers paid training, a guaranteed productivity bonus, a monthly meal allowance, and potential remote work after a probation period. 40-hour weeks, competitive benefits, and opportunities for growth await the right candidate.