French Customer Specialist - Travel Support Onsite Portugal

Cross Border Talents; Porto; Vor Ort; EUR 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Meal allowance

Health & Life Insurance

Relocation Support

Onsite Work

Zusammenfassung

Cross Border Talents is seeking a Customer Specialist to assist customers with orders, accounts, products, and services. You will engage via phone, email, live chat, and other digital channels to understand needs and provide tailored solutions.

Ideal candidates are fluent in French and English, hold EU citizenship or Portuguese residence, and are motivated to grow within the Travel industry. This onsite role offers relocation support and comprehensive benefits.

Qualifikationen

• Languages: French (C1/C2) and English (B2).
• Eligibility: EU citizenship or Portuguese residence permit.
• Communication: Excellent verbal and written communication.
• Problem-Solving: Strong analytical thinking and practical solutions.
• Profile: Customer-oriented, proactive, organised, detail-focused, eager to learn.
• Interest: Motivation to grow in Travel industry.

Aufgaben

• Assist customers with inquiries about orders, accounts, products, and services.
• Communicate via phone, email, live chat, and other digital channels.
• Record interactions and outcomes in internal databases and support tools.
• Coordinate with other departments to resolve complex requests.
• Identify recurring issues and provide feedback to improve service quality.

Kenntnisse

French (C1/C2)

English (B2)

Jobbeschreibung

Cross Border Talents is seeking a Customer Specialist to assist customers with orders, accounts, products, and services. You will engage via phone, email, live chat, and other digital channels to understand needs and provide tailored solutions.

Ideal candidates are fluent in French and English, hold EU citizenship or Portuguese residence, and are motivated to grow within the Travel industry. This onsite role offers relocation support and comprehensive benefits.