French Customer Service Advisor – Remote Path

CB Talents; Maia; Híbrido; EUR 11.000 - 12.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Contract from day one

Paid initial training

Attendance bonus

Possible remote work after 3–4 months

Career development opportunities

Modern workplace and friendly team

Descripción de la vacante

CB Talents is seeking a French-speaking customer support specialist in Portugal. You will handle calls, assist customers, process requests, and work across IT systems to resolve inquiries. The role offers a contract from day one with paid training and clear growth paths.

Requirements include French at C1/C2, residence in Portugal, good computer skills, and strong communication. Rotating shifts Mon–Sat, 7 AM–7 PM; potential remote work after 3–4 months based on performance.

Formación

• French at C1/C2, written and spoken.
• Already residing in Portugal.
• Good computer skills and fast learner.
• Strong communication and customer-service mindset.
• Willing to work rotating shifts Mon–Sat, 7:00–19:00.
• Experience in customer service, call centre, sales, or advisory roles is a plus.

Responsabilidades

• Handle inbound and outbound calls and support customers with inquiries.
• Process requests through back-office channels.
• Identify customer needs and offer the right solution.
• Handle objections and complaints professionally.
• Support sales-related tasks as needed.
• Work across different IT systems and digital tools.

Conocimientos

French C1/C2

Strong communication

Customer service mindset

Proactive attitude

Descripción del empleo

CB Talents is seeking a French-speaking customer support specialist in Portugal. You will handle calls, assist customers, process requests, and work across IT systems to resolve inquiries. The role offers a contract from day one with paid training and clear growth paths.

Requirements include French at C1/C2, residence in Portugal, good computer skills, and strong communication. Rotating shifts Mon–Sat, 7 AM–7 PM; potential remote work after 3–4 months based on performance.