French Car Rental Support Specialist — Growth & Relocation

Cross Border Talents; Vila Nova de Gaia; Presencial; EUR 18.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Language Bonus

Meal Allowance

Health & Life Insurance

Collaborative Team

Relocation Assistance

Onsite Work

Descripción de la vacante

Cross Border Talents is hiring a Customer Specialist for a Car Rental project in the Porto area. You will assist customers with reservations, vehicle information, payments and service-related needs, delivering accurate and friendly support at every step.

Fluent in French (C1/C2) and English (B2) is required, with EU citizenship or Portuguese residency. This role offers a dynamic, multicultural environment, onsite work, relocation assistance and a supportive team.

Formación

• Language requirements: French (C1/C2) and English (B2).
• Eligibility: EU citizenship or Portuguese residency.
• Experience: 1 year in Customer Support.
• Mindset: proactive, eager to learn and grow in CS.

Responsabilidades

• Deliver high-quality, customer-focused support via phone, email, live chat, and other channels.
• Answer questions about reservations, vehicle availability, rental conditions, payment procedures, and pickup/return.
• Provide accurate information per company policies and service standards.
• Assess customer needs and identify suitable solutions quickly.

Conocimientos

French (C1/C2)

English (B2)

Analytical

Communication

Descripción del empleo

Cross Border Talents is hiring a Customer Specialist for a Car Rental project in the Porto area. You will assist customers with reservations, vehicle information, payments and service-related needs, delivering accurate and friendly support at every step.

Fluent in French (C1/C2) and English (B2) is required, with EU citizenship or Portuguese residency. This role offers a dynamic, multicultural environment, onsite work, relocation assistance and a supportive team.