English-Speaking Banking Support Specialist – Lisbon (On-Site)

Cross Border Talents; Lisboa; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading digital banking platform in Lisbon is looking for an English-Speaking Customer Support Specialist to deliver outstanding service. The ideal candidate will have at least 1 year of experience in financial customer service and be fluent in English. Responsibilities include resolving inquiries across various channels and collaborating to enhance customer experience. This on-site role offers a supportive team environment focused on professional growth and continuous development.

Qualifications

• Fluent English communicator with an Irish accent is a plus.
• Minimum 1 year of experience in banking, fintech, or financial customer service.
• Exceptional attention to detail and problem-solving ability.

Responsabilités

• Deliver outstanding customer support in English across chat, phone, and email.
• Resolve account-related and technical inquiries.
• Collaborate with teams to enhance customer experience.

Connaissances

Fluent English communicator (C1C2 level)

Attention to detail

Problem-solving ability

Customer focus

Description du poste

A leading digital banking platform in Lisbon is looking for an English-Speaking Customer Support Specialist to deliver outstanding service. The ideal candidate will have at least 1 year of experience in financial customer service and be fluent in English. Responsibilities include resolving inquiries across various channels and collaborating to enhance customer experience. This on-site role offers a supportive team environment focused on professional growth and continuous development.