Lisbon On-site English-Speaking Customer Support Expert

ST Global Talent Connect; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Paid training

Job summary

A leading customer support firm in Lisbon is seeking English-Speaking Customer Support Experts. You will support small and medium-sized businesses with their presence on the platform while ensuring high customer satisfaction. Fluency in English and strong communication skills are required. This full-time position offers paid training, with no prior experience necessary, and involves working on rotating shifts.

Qualifications

• Must hold EU citizenship or a valid Portuguese residence permit.
• Available to work on rotating shifts (Monday-Sunday).

Responsibilities

• Support SMBs with their presence on the platform.
• Provide solution-focused support using the company's advertising tools.
• Ensure a high level of customer satisfaction across all interactions.

Skills

Fluent in English (C1 level)

Strong communication skills

Empathy

Ability to assist via chat, email, and phone

Fast learner with a growth mindset

Job description

A leading customer support firm in Lisbon is seeking English-Speaking Customer Support Experts. You will support small and medium-sized businesses with their presence on the platform while ensuring high customer satisfaction. Fluency in English and strong communication skills are required. This full-time position offers paid training, with no prior experience necessary, and involves working on rotating shifts.