Dutch Tech Support Specialist — Relocation Perks

Cross Border Talents; Lisboa; Presencial; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal Allowance

Performance Bonus

Health & Life Insurance

Relocation Package

Onsite Work

Transportation Support

Resumo da oferta

Cross Border Talents in Lisbon, Portugal, is seeking a Technical Support Specialist to assist customers with product questions, troubleshoot issues, and guide users through setup and configuration across phone, email, live chat, and other channels.

The role requires Dutch (C1/C2) and English (B2) fluency, a proactive problem-solving mindset, and the ability to communicate clearly with customers of varying technical levels.

Qualificações

• Fluent in Dutch (C1/C2) and English (B2) required.
• Strong analytical, creative, and communication abilities.

Responsabilidades

• Provide professional technical support via multiple channels.
• Troubleshoot issues and guide users through configurations.
• Escalate complex problems to specialists when needed.
• Document issues and resolutions in internal systems.

Conhecimentos

Dutch fluency (C1/C2)

English (B2)

Analytical thinking

Creative thinking

Communication

Descrição da oferta de emprego

Cross Border Talents in Lisbon, Portugal, is seeking a Technical Support Specialist to assist customers with product questions, troubleshoot issues, and guide users through setup and configuration across phone, email, live chat, and other channels.

The role requires Dutch (C1/C2) and English (B2) fluency, a proactive problem-solving mindset, and the ability to communicate clearly with customers of varying technical levels.