Dutch-Speaking Customer Support Specialist | Hybrid (Lisbon)

Savior Artigos Texteis Lda; Cascais; Hybrid; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Monthly salary

Language bonus

Performance bonus

Hybrid work after 3 months

Daytime schedule 08:00–18:00

Training and onboarding

Multicultural environment

Job summary

Savior Artigos Texteis Lda in Lisbon is hiring a bilingual Dutch/English customer support agent to be the first point of contact for Dutch-speaking customers. The role involves handling inquiries via phone, email and chat, ensuring timely and professional responses, and delivering a high-quality customer experience.

You will join an international team with hybrid work after an initial 3-month onboarding, daytime hours (08:00–18:00), and on-the-job training to help you thrive in a multicultural

Qualifications

• Fluent Dutch and English (written and spoken)
• Based in Lisbon or surrounding area
• Customer service experience is an advantage but not required
• Customer-first attitude and good communication skills

Responsibilities

• Support customers in Dutch and English by phone, email and chat
• Resolve enquiries quickly, accurately and professionally
• Deliver an excellent, customer-focused experience
• Document interactions and escalate when needed

Skills

Dutch

English

Job description

Savior Artigos Texteis Lda in Lisbon is hiring a bilingual Dutch/English customer support agent to be the first point of contact for Dutch-speaking customers. The role involves handling inquiries via phone, email and chat, ensuring timely and professional responses, and delivering a high-quality customer experience.

You will join an international team with hybrid work after an initial 3-month onboarding, daytime hours (08:00–18:00), and on-the-job training to help you thrive in a multicultural