Dutch-Speaking Support Agent - Lisbon (Hybrid)

Cross Border Talents; Arroios; Hybrid; EUR 17.000 - 26.000; Vollzeit

Benefits dieser Stelle

Monthly salary

Language bonus

Performance bonus

Hybrid work

Daytime schedule

Zusammenfassung

Cross Border Talents in Lisbon is seeking a Dutch-speaking customer support agent to be the first point of contact for the Dutch-speaking market. You will handle inquiries via phone, email and chat, delivering a high-quality customer experience and resolving issues with professionalism.

Based in Lisbon or the surrounding area with hybrid working after an initial onboarding period, you will join a friendly, multicultural team and receive full training to excel in your role.

Qualifikationen

• Fluent Dutch and English (written and spoken).
• Based in Lisbon or surrounding area for hybrid work.
• Customer service experience is an advantage but not required.

Aufgaben

• Support customers in Dutch and English by phone, email and chat.
• Resolve enquiries quickly, accurately and professionally.
• Deliver an excellent, customer-focused experience.
• Document interactions and elevate complex cases when needed.

Kenntnisse

Dutch language

English language

Customer service

Jobbeschreibung

Cross Border Talents in Lisbon is seeking a Dutch-speaking customer support agent to be the first point of contact for the Dutch-speaking market. You will handle inquiries via phone, email and chat, delivering a high-quality customer experience and resolving issues with professionalism.

Based in Lisbon or the surrounding area with hybrid working after an initial onboarding period, you will join a friendly, multicultural team and receive full training to excel in your role.