Dutch-Speaking Customer Support Specialist – Growth

Cross Border Talents; Oeiras; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary and performance-based bonuses

Paid training and career growth opportunities

Health insurance and other benefits

Job summary

Cross Border Talents is looking for a Customer Service Representative in Oeiras, Lisbon, to respond to customer inquiries and complaints via various channels. The successful candidate will interact with customers in Dutch and English, ensuring high levels of satisfaction.

The role requires strong communication skills, a high school diploma, and the ability to handle various customer requests. The offer includes a competitive salary, health insurance, and opportunities for professional growth.

Qualifications

• C1 or higher level of Dutch (written and spoken).
• B2 or higher level of English (written and spoken).
• Basic computer skills and familiarity with CRM systems.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or social media.
• Resolve customer complaints and issues in a professional and timely manner.
• Maintain detailed and accurate records of customer interactions.

Skills

Customer service skills

Communication skills

Problem-solving abilities

Interpersonal skills

Multitasking skills

Education

High school diploma

Bachelor's degree

Tools

CRM systems

Job description

Cross Border Talents is looking for a Customer Service Representative in Oeiras, Lisbon, to respond to customer inquiries and complaints via various channels. The successful candidate will interact with customers in Dutch and English, ensuring high levels of satisfaction.

The role requires strong communication skills, a high school diploma, and the ability to handle various customer requests. The offer includes a competitive salary, health insurance, and opportunities for professional growth.