Dutch & English Customer Care Specialist in Lisbon

Cross Border Talents; Arroios; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

€100 performance bonus

€150 language bonus

Hybrid work possibility after three me

International working environment

Opportunities for growth and developm

Job summary

Cross Border Talents in Lisbon, Portugal seeks a Dutch & English Customer Support Agent to deliver professional support in Dutch and English for a diverse customer base. You will handle inquiries, identify issues, and provide clear, effective solutions, ensuring a positive experience and high service quality.

The position starts on-site with a path to hybrid after the first three months; schedule 08:00–18:00, and there are performance and language bonuses, plus growth opportunities within an

Qualifications

• Fluency in both Dutch and English.
• Strong communication, interpersonal, and problem-solving skills.
• Professional, proactive, and customer-oriented attitude.
• Must reside in Lisbon, Portugal.

Responsibilities

• Provide professional and efficient customer support in Dutch and English.
• Handle customer inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Skills

Dutch

English

Job description

Cross Border Talents in Lisbon, Portugal seeks a Dutch & English Customer Support Agent to deliver professional support in Dutch and English for a diverse customer base. You will handle inquiries, identify issues, and provide clear, effective solutions, ensuring a positive experience and high service quality.

The position starts on-site with a path to hybrid after the first three months; schedule 08:00–18:00, and there are performance and language bonuses, plus growth opportunities within an